Shipping & Returns
Free Shipping
On orders above ₹500
Secure Packaging
Products carefully packed
Easy Returns
7-day return policy
Quality Assured
Authentic products only
Shipping Policy
Shipping Coverage
We deliver to all major cities and towns across India. For remote locations, delivery might take additional time.
Shipping Charges
Delivery Time
Delivery times are estimates and may vary during festivals, sales, or unforeseen circumstances.
Order Processing
- Orders placed before 2 PM are typically processed the same day
- Orders placed after 2 PM or on weekends/holidays are processed the next business day
- You will receive a tracking number via SMS/email once your order is shipped
Pooja Service Prasad Delivery
For online pooja bookings, blessed prasad is shipped within 5-7 business days after the pooja is performed. Delivery may take an additional 3-7 days depending on your location.
Return Policy
Return Window
You may return most items within 7 days of delivery for a full refund. Items must be unused and in their original packaging.
Eligible for Return
- Damaged or defective products
- Wrong items received
- Products significantly different from description
- Unused items in original packaging
Non-Returnable Items
The following items cannot be returned:
- Perishable items (flowers, prasad, food items)
- Personalized or custom-made items
- Items marked as "non-returnable"
- Pooja services (once performed)
- Used or opened items (unless defective)
How to Return
- Contact our support team within 7 days of delivery
- Provide your order number and reason for return
- Once approved, pack the item securely in original packaging
- Ship the item to our return address (provided by support)
- Refund will be processed within 5-7 business days after receiving the item
Refund Process
- Refunds will be credited to the original payment method
- For prepaid orders: Refund within 5-7 business days
- For COD orders: Bank transfer or store credit
- Shipping charges are non-refundable (unless we made an error)
Cancellation Policy
Order Cancellation
- Orders can be cancelled before they are shipped
- Once shipped, orders cannot be cancelled (you may return after delivery)
- To cancel, contact us immediately with your order number
Pooja Booking Cancellation
- Cancellation before 48 hours of scheduled date: 90% refund
- Cancellation within 48 hours: 50% refund
- No refund after pooja has been performed
Need Help?
If you have any questions about shipping, returns, or your order, please contact us: